Last Updated: June 8, 2024

Welcome to NETO AI! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our app. By using NETO AI, you agree to the collection and use of information in accordance with this policy.

1. Introduction

This Privacy Policy describes how NETO Inc (“we,” “our,” “us”) collects, uses, and discloses your information when you use our application, NETO AI. The App allows users to interact with an AI model in a virtual reality (VR) environment, enabling interaction with their favorite fictional characters. It also explains your rights regarding your personal data and how you can contact us with questions or concerns.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

2.1 Personal Information

  • Account Information: When you create an account, we collect your name, email address, username, password, and any other information you provide.
  • Contact Information: If you communicate with us, we may collect your contact details and the contents of your communications.

2.2 Biometric Data

  • Hand-Tracking Data: We collect data on your hand movements and gestures to provide and improve our hand-tracking functionalities.
  • Movement Data: Information about your physical movements tracked through your device’s sensors.

2.3 Voice Data

  • Voice Recordings: We collect and process your voice recordings to provide voice recognition services.
  • Transcriptions: We convert voice recordings into text to enable voice command features and improve service accuracy.

2.4 Usage Data

  • App Interaction: Data on how you interact with the app, including features used, time spent, and user preferences.
  • Activity Logs: Logs of your activity within the app to help us understand usage patterns and improve functionality.

2.5 Device Information

  • Device Details: Information about the device you use to access the app, such as device type, operating system, unique device identifiers, and mobile network information.
  • Technical Data: Diagnostic data, crash reports, and performance metrics to help us troubleshoot and enhance the app.

3. How We Use the Information

We use the information we collect for various purposes, including:

3.1 Service Provision

  • To provide, maintain, and improve our services.
  • To authenticate users and ensure account security.
  • To process transactions and send related information.

3.2 Personalization

  • To tailor the app experience to your preferences, allowing you to interact with your favorite fictional characters in a VR environment.
  • To recommend features and content based on your usage patterns.

3.3 AI Training and Development

  • To train and improve our AI models, enhancing the accuracy and performance of hand-tracking, voice recognition, and movement tracking features, as well as the interaction with fictional characters.

3.4 Communication

  • To communicate with you about updates, security alerts, and support inquiries.
  • To send you promotional materials and other information that may be of interest, subject to your communication preferences.

4. How We Share the Information

We may share your information in the following circumstances:

4.1 Service Providers

  • With third-party service providers that perform services on our behalf, such as cloud storage providers, analytics services, and customer support.
  • When required by law or in response to valid legal requests, such as subpoenas or court orders.
  • To protect our rights, property, or safety, and that of our users or the public.

4.3 Business Transfers

  • In connection with a merger, acquisition, or sale of all or a portion of our assets. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement a variety of security measures to ensure the protection of your personal data, including:

  • Encryption: Data encryption in transit and at rest.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Security Practices: Regular security assessments and updates to protect against unauthorized access, data breaches, and other vulnerabilities.

Despite our efforts, no security measures are entirely foolproof, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 GDPR (General Data Protection Regulation) Rights

  • Access: You have the right to access the personal data we hold about you.
  • Rectification: You have the right to request correction of inaccurate or incomplete data.
  • Erasure: You have the right to request deletion of your personal data.
  • Restriction: You have the right to request restriction of processing of your data.
  • Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your data for direct marketing purposes.
  • Consent Withdrawal: You have the right to withdraw your consent at any time where we relied on your consent to process your personal data.

To exercise your GDPR rights, please contact us at [email protected].

6.2 CCPA (California Consumer Privacy Act) and CPRA (California Privacy Rights Act) Rights

  • Right to Know: You have the right to request details about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
  • Right to Correct: You have the right to request correction of inaccurate personal information.

To exercise your CCPA and CPRA rights, please contact us at [email protected].

7. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” above. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

NETO Inc
Email: [email protected]